Exange and returns

Not completely satisfied with a product? Of course, that can happen. With us, it is possible to return a product up to 14 days after receiving it. You don’t need to tell us the reason for the return, but we are very curious.

Please note! Always contact us before returning a product.

The products must be unused and in the original condition to be returned. When a returned product is not in good condition we will not process the return.

Customers are responsible for return shipping and the cost of the return. This means that we are not responsible for damage and/or loss of returned items. A return shipment must be accompanied by a Track & Trace code.

If you want to return an item, simply email us and we will send you the return instructions from our supplier.

You will receive a refund for the returned items within a maximum of 10 working days. Refunds will be made via the same payment method that you used to pay for your order.

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